What kind of a document shall I take to the reception?
2 weeks before arrival you will receive a voucher via e-mail. Please present this voucher our receptionist.
Is there a telephone in the apartments?
Can we have the towels changed during our stay?
Yes, for surcharge.
Is there a swimming pool in the building?
No, but Erlebnisbad Haus is only 500 meters from Sissi Park.
Is there free Wifi in the apartment?
Yes, in all of them.
Is there night skiing possibility in the area?
Yes, on Hochwurzen (13 km).
What kind of facilities do the apartments have?
Linen, towels, hair drier, toilettpaper, dishwasher, microwave, dinner set, glasses (including wine glasses), pots, pan, bowl, sauna utensils.
Can we rent sleighs?
What kind of baby facilities do you have?
We can offer you free of charge the following equipment: bed, linen, bathtub, highchair, changing table. Please, let us know in advance in case you need any of these.
Is there any laundry facility in the building?
Till when do I have to leave the apartment?
We kindly ask you to leave the apartements until 10 a.m. the latest.
Are there parking possibilities in the building?
Yes, we can ensure 1 or 2 parking lots (depending on the size of the apartments).
What time can I check in?
The check-in time is from 4 to 6 p.m.
Is there a restaurant in the building?
No, but there are several restaurants in the vicinity.
Can we rent sauna towels?
Yes, you can get them free of charge at the reception.
Where can I rent my ski equipment?
Is daily cleaning and the change of towels included in the price?
No, but additional cleaning can be requested for a surcharge (includes change of towels).
Is there a ski school in Haus?
Information about the ski school in Haus: More information >>
Yes, you can book your apartment non-stop via the website. You will receive a confirmation e-mail immediately.
Is there a sauna in all of the apartments?
Yes, we have in all of the aparmtens a sauna. In the Studio+ Nr. 113 there is an infrared sauna. All the other saunas have a Finnish Sauna.
What kind of ski passes can I buy?
You will find all of the ski pass types under the following link: More information >>
What kind of options are there for catering?
You can order your fresh buns for breakfast from the local backery (Monday-Saturday). Withn a few minutes walk you can reach several restaurant in Haus.
Is there a grocery shop near by?
Yes, there is a well-equipped supermarkt (Billa) 800 metres from us. Sundays closed.
Can I buy the ski passes at the reception?
No, you can buy the ski passes at the ski cassa.
Is there a toaster in the apartments?
No, but you can ask for one at the reception.
Is there a vacuum cleaner in the apartments?
Are there social areas in the building?
Is there a reception? When is it open?
Yes, we have a reception. Opening hours: from 8 a.m. to 10 a.m. and from 4 p.m. to 6 p.m.
Does the receptionist speak English?
Yes, our receptionist speaks English, German and Hungarian.
Till when can I ask for a cancellation protection insurance?
We have to receive the names of the travellers at the latest 14 days before arrival for a valid insurance.
Should we take snow-chains?
Yes, you should definitely have snow-chains in you car.
Are the apartments really next to the slopes?
Yes, the apartments are next to the 1/b ski route. The ski route connects the building with the Hauser-Kaibling gondola lift (800 m). At the end of the day you can ski right to the building from the slope.
Are the availabilities on the homepage up-to-date?
Yes, the availability is always up-to-date.